FAQs
Thank you for your interest in customizing your product. Currently, this service is not available.
Regarding installation, all our products are designed for easy self-assembly. Since many of our items—such as computer desks, L-shaped desks, and bed frames—are large and heavy, we recommend assembling them with two people.
Each product comes with detailed, step-by-step graphic instructions, and many also include installation videos for additional guidance. If anything is missing, damaged, incorrect, or does not meet your expectations, please don’t worry—we’ve got you covered. Simply keep the original packaging, take photos of the packaging and the product, and contact us at [email protected]. We will promptly send you the necessary replacements free of charge, so you can enjoy your new furniture without any stress.
We accept payments via PayPal and Credit Cards to ensure a smooth and secure payment process.
If you need to modify or cancel your order, we are here to help you at any time! Here’s what you need to know:
How to Modify Your Order
We can assist with your request as long as your order has not yet been shipped from our warehouse. To avoid any trouble or potential issues, we recommend double-checking your order carefully before making the final payment. For assistance, please send an email to [email protected].
How to Cancel Your Order
If your order is already in the delivery process, we cannot guarantee that changing the address will be possible. However, we will do our best to fulfill your request. To cancel the service, please contact us via [email protected].
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
