Gray Twin over Twin Bunk Bed with Trundle and Storage
Delivery & Return
Estimated Delivery Time
Orders are usually processed and shipped within 1-2 business days. For in-stock items, delivery can be expected within 3-7 business days.
Return Policy
You are free to request a return within 30 days of delivery if you are not satisfied with your purchase or have changed your mind.
Refunds
Upon receipt and inspection of the returned item, you will be refunded within 3-5 business days to the original payment method.
Return Shipping Cost
If the return is quality related, we will cover the shipping cost. If the return is due to personal reasons, the customer is responsible for the return shipping cost. No restocking fee will be charged.
Warranty
Beginning from the date of delivery, purchased products include a 3 month warranty.In the event of manufacturing defects, the Buyer can request a refund, partial reshipment or full reshipment within the warranty period.
Please note that the warranty policy does not apply to the following situations
Damage resulting from negligence, abuse, normal wear and tear or natural disaster and accidents, including but not limited to: burns, cuts, tears abrasions, scratches, watermarks, indentation or pet damage
Damage resulting from unauthorized modifications, except with written approval from Seller
Products not purchased through the Arvolias Marketplace
Products with their own individual warranty policy
Unless special circumstances arise, orders will be processed and shipped within 1-2 business days after we receive the orders. Individual orders may be delayed due to temporary shortages. All orders are shipped out via UPS or FedEx.
TIPS:
1. We provide free shipping services, delivery time 3-7 Business days.
2. Orders cannot be canceled when it has been shipped.
3. Tracking numbers will automatically be emailed to the customer once the order is shipped.
4. Please make sure to provide your correct shipping address when placing your order, orders can only be shipped to the address provided to us and no changes can be made once the order has been processed and shipped.
5. Shipping is only valid for shipping addresses in the United States（excluding Alaska, Hawaii, Puerto Rico, and Guam）.
6. We do not deliver to FPO, APO, and PO Box addresses.
